Discover Parclick

About us


Parclick is the main point of reference for online parking reservations in Europe. Besides guaranteeing your space, we do so at an unbeatable price, with discounts of up to 70% of the official price.

In the beginning Parclick was an MBA project, but in 2011, what once started as an almost fictitious idea evolved into a real company. Since then we have adjusted our business model to offer our clients the best products. Not only do we give our customers access to great discounts on car parks, but we also help car parks yield the maximum profits of their infrastructure without any risks.

Madrid functions as the hub of our operations, but we are moving across the whole of Europe.

We rely on an international team that helps us both with customer service and to be innovative.

Our legal terms

Management Team


Luis ParísCEO

Luis, with more than 14 years of experience specialising in operations and logistics, has worked with companies such as HP and British American Tobacco in the supply chain field. At Parclick, he leads the whole team alongside planning all strategic and financial matters. He graduated as an Industrial Engineer from the Andrés Bello Catholic University, has a Master's Degree in Logistics and Supply Chains from the Polytechnic University of Catalunya, and also an MBA from IESE Business School.

Iván RodriguezCBDO

Iván has more than 15 years of experience successfully leading sales teams and developing businesses. Before Parclick, Iván had taken charge of several positions in the sales departments of multinational technology companies, such as Informatica Corp. and SAS Institute. At Parclick Iván is responsible for establishing and maintaining relationships with car park operators, as well as planning market penetration strategies. He graduated from the Madrid Institute of Technology in Computational Sciences and has an MBA Degree from IESE Business School.

Eduardo LayrisseHOP

Eduardo has more than 10 years of experience in Marketing and Advertising. He has worked at companies such as Etueri.com and JWT, where he helped lead product strategy for companies including Ford, Wendy’s and J&J. He has a degree in Social Communication from Andrés Bello Catholic University, a master's degree in Advertising Creation from Falmouth University and an MBA from the IE Business School. At Parclick, Eduardo is responsible for the product department, focusing on the maintenance and implementation of new functionalities, and working as a liaison between different company departments.

Marcos FargasCMO

Marcos, with more than 15 years of experience in Online Marketing, has worked at companies such as Leroy Merlin, paginasamarillas and eltenedor to develop web/mobile products, and customer communication, acquisition and loyalty. His main challenges at Parclick consist of increasing brand awareness and improving customer purchase frequency. Marcos is a Psychologist and has a master's degree from Alcalá University.

Julien DivayCFO

Julien is the youngest on the management team. With a degree from the EMLyon business school, he has worked in France, Mexico, Portugal and Spain over the last 5 years, optimizing the finances of innovative tech firms such as Amaris and Valeo. Since 2015, he has managed Parclick's financial department: leading sustainable business growth and optimizing resources to make the dream possible.

Enrique TorrasCTO

Enrique has developed his professional career in Spain and Mexico. He has accumulated over 12 years of experience as a developer and director of technology at companies such as Bodaclick (CTO), which was listed on the MAB. At Parclick, he leads the technology department, developing and implementing technical strategy to improve and evolve the final product. Enrique is a computer engineer and in his free time, he enjoys sports and spending time with his family.

Press


Reservar estacionamiento y aparcar con mayor sencillez es factible recurriendo al servicio que ofrecen algunas páginas web. A primera vista puede resultar un servicio innecesario, pero en determinadas épocas del año, con afluencia masiva a ciertos entornos, la solución pasa por vital para profesionales a los que cada minuto les es vital.

La identificación de una necesidad no cubierta, hacer más fácil la vida al usuario y una buena utilización de los recursos caracterizan a las nuevas empresas centradas en los automóviles y el transporte.

La escasez de plazas de estacionamiento sigue siendo uno de los grandes problemas de la movilidad urbana de hoy. Pero cada vez son más las iniciativas que tratan de dar solución a este quebradero de cabeza: hace unos meses, surgía el alquiler entre propietarios particulares y, ahora, la idea se traslada al sector del estacionamiento de pago.

Múltiples plataformas web ofrecen bonos de plazas por horas y días o intercambio de aparcamientos para ahorrar dinero.

  • Aparca con más facilidad

    Reservar estacionamiento y aparcar con mayor sencillez es factible recurriendo al servicio que ofrecen algunas páginas web. A primera vista puede resultar un servicio innecesario, pero en determinadas épocas del año, con afluencia masiva a ciertos entornos, la solución pasa por vital para profesionales a los que cada minuto les es vital.

  • La pasión por los coches pone en marcha tu nuevo negocio

    La identificación de una necesidad no cubierta, hacer más fácil la vida al usuario y una buena utilización de los recursos caracterizan a las nuevas empresas centradas en los automóviles y el transporte.

  • Reservar aparcamiento a golpe de clic

    La escasez de plazas de estacionamiento sigue siendo uno de los grandes problemas de la movilidad urbana de hoy. Pero cada vez son más las iniciativas que tratan de dar solución a este quebradero de cabeza: hace unos meses, surgía el alquiler entre propietarios particulares y, ahora, la idea se traslada al sector del estacionamiento de pago.

  • Parking "low cost" en tiempos de crisis

    Múltiples plataformas web ofrecen bonos de plazas por horas y días o intercambio de aparcamientos para ahorrar dinero.

Financed by:


Legal Terms

Cookies policy


Use of Cookies and Web Bugs by Parclick

PARCLICK's website uses "Cookies" and other similar mechanisms (hereinafter, Cookies). Cookies are files sent to a browser by a web server to record the User's activities in a particular site or all sites, apps and / or Web services of PARCLICK (hereinafter the Services). The primary purpose of cookies is to provide the User with faster access to the selected services. In addition, Cookies personalise the Services offered by PARCLICK's website, facilitating and giving each User information that might be of interest, corresponding to the use of the Services.

PARCLICK's website uses cookies to personalize and maximise ease of navigation for the User. Cookies are only associated with an anonymous User and its computer, and do not provide references that allow the User's personal data to be inferred. The User can configure their browser to notify and reject the installation of Cookies sent by PARCLICK's website without affecting the the User's ability to access the Contents. However, we note that in this case the performance of the Website may decrease.

Registered Users, who have signed up or signed in, will be able to benefit from more personalized and profile-oriented services, thanks to the combination of the data stored in cookies and personal data used at the time of registration. These Users expressly authorize such use of this information for these purposes, without prejudice to their right to refuse or disable the use of cookies.

Likewise, Parclick's Website will have knowledge of all PARCLICK Services requested by the Users, in a manner in which it will be able to facilitate or offer suitable information for the tastes and preferences of each User.

Parclick's website also uses Web Bugs, which are tiny and transparent images embedded in emails. When the User opens the email, this image is downloaded along with the other contents of the email and reveals whether a particular email has been opened or not, and the IP address from which it has been downloaded. PARCLICK's Website uses this information to obtain statistical data and perform analytical studies regarding the reception of these emails by Users.

Type, purpose and function of Cookies

The Cookies, depending on their permanence, may be divided into Session Cookies or permanent ones. Session Cookies expire when the User closes the browser. The latter expire when the purpose for which they serve is met (for example, to keep the User using PARCLICK's Services identified) or when they are manually deleted.

Additionally, in terms of their function, Cookies can be classified in the following manner:

  • PERFORMANCE COOKIES: This type of Cookie remembers your preferences for tools found in the Services, so you do not need to reconfigure this service each time you visit. For example, the products stored in the "shopping cart" are included in this type.

  • GEO-LOCATION COOKIES: These Cookies are used to find out which country you are in when a service is requested. This Cookie is completely anonymous and is only used to help guide the content to its location.

  • REGISTRATION COOKIES: Registration Cookies are generated once the User is registered or has recently opened session, and are used to identify them in the Services in order to maintain the User's identification, so that if a Service closes, the browser or the computer at another time or another day may re-enter that Service, and the User will continue to be identified, thus facilitating navigation without having to identify oneself again. This function can be deleted if the User selects the function "log out", so that this Cookie is eliminated and the next time the User enters the Service they will have to sign in to be identified.

Additionally, some Services may use connectors with social networks such as Facebook or Twitter. When the User is logged in to a Service with social network credentials, the User authorizes the social network to keep a persistent cookie that remembers their identity and guarantees access to the Services until it expires. The user can delete this Cookie and revoke access to social networking Services by updating their preferences in the specific social network.

  • ANALYTIC COOKIES: Each time a user visits a Service, a tool of an external provider (Google Analytics and others similar to it that may be added to this list in case they vary from the current ones) generates an analytic Cookie in the User's computer. This Cookie is only generated at the time of visit, and will aid in following visits to PARCLICK's Services to identify the visitor anonymously. The main objectives pursued are:

  • To allow anonymous identification of the browsing Users through the "Cookie" (it identifies browsers and devices, not people) and hence allows the approximate totalling of the number of visitors and its trend over time.

  • To anonymously identify the most visited and thus more attractive content to users.

  • To know if the User accessing is a new user or is revisiting.

    Important: Unless the User decides to register for one of PARCLICK's Services, the "Cookie" will never be associated with any personal data that can identify them. Such Cookies will only be used for statistical purposes in order to help optimize the Users experience on the site. More information about the privacy policy of Google Analytics

  • THIRD PARTY ADVERTISING COOKIES: PARCLICK's Website uses these types of Cookies to aid the operation of several web advertising services (Google Adsense and others similar to it that may be added to this list in case they vary from the current ones). Thus, these advertising services can store Cookies sent from the applicable PARCLICK Services of the User's browser, and also access the data stored in them. More information about the privacy policy of Google AdSense

How to disable Cookies and Web Bugs in main browsers

It is normally possible to stop accepting Cookies from the browser, or to stop accepting Cookies from a particular Service.

All modern browsers allow you to change Cookie settings. These settings are normally found in the 'options' or 'preferences' menu of your browser. You can also configure your browser or email manager and install free add-ons to prevent Web bugs to be downloaded when you open an email.

PARCLICK's Website offers User orientation regarding the steps to access the cookie preference menu and, where appropriate, regarding private navigation for each of the main browsers:

  • Internet Explorer: Tools → Internet Options → Privacy → Configuration. For more information, you can consult Microsoft support or the browser's Help menu.

  • Firefox: Tools → Options → Privacy → History → Customized Configuration. For more information, you may consult Mozilla support or the browser's Help menu.

  • Chrome: Configuration → Show advanced options → Privacy → Content configuration. For more information, you can consult Google support or the browser's Help menu.

  • Safari: Preferences → Security. For more information, you can consult Apple support or the browser's Help menu.

What happens if Cookies are disabled

Some Services functions will be disabled, for example, remaining identified, keeping purchases in the "shopping cart" or receiving information about your location.

Updates and changes in the privacy and cookie policies

PARCLICK's website can modify this Cookie Policy based on legislation demands, regulations, or in order to adapt such a policy to the instructions dictated by the Spanish Data Protection Agency, therefore we advise Users to periodically check the policy.

Whenever significant changes are made to this Cookie Policy, they will be communicated to the Users through PARCLICK's Website.

Privacy policy

Parclick S.L. complies with the Organic Law 15/1999 of December 13th, Protection of Personal Data, the Royal Decree 1720/2007 of the 21st of December approving the Regulations implementing the Organic Law and other applicable, valid regulations, and seeks to ensure the proper use and handling of personal user data.

Modifications and errors

Parclick reserves the right to change or update without notice the contents of the website, its features, settings and display. Parclick does not guarantee the absence of errors on its website or that its contents and features are up to date at all times, although it will make every effort to prevent and correct such errors. Parclick is not responsible for possible security errors that may occur when using its website, as a consequence of viruses in the computer used by the user, or a malfunction of the browser or of the use of outdated versions of it.

User registration conditions

The personal data requested in this section is necessary for the user to benefit from the services offered by Parclick, in particular booking or purchasing services relating to the management of parking products.

This data will be treated in accordance with the regulations governing the protection of personal data. They will be included in Parclick's user file, which will be under the responsibility of Parclick S.L.

The acceptance of the transfer of personal data assumes that you give full consent to be a part of this file and for Parclick to contact you to respond to your query and to receive newsletters, commercial information, and discount and promotion campaigns by email and telephone.

You are entitled to exercise the rights of access, rectification, cancellation and opposition in the terms included in the Organic Law of Protection of Personal Data. To exercise these rights, you can communicate by any means that allow the sending and receiving of the request to Parclick S.L., Calle Cidro, n.3, Madrid, to the attention of the Data Protection Department.

Legal information


Identification Data

In compliance with Law 34/2002 of July 11th, regarding the services of the Information Society and Electronic Commerce, we inform that the proprietor of the website www.parclick.com is Parclick S.L., located in Madrid, Calle Fray Luis de León, n.11, CIF B86329984, registered in the Commercial Registry of Madrid, volume 29408, Book 0, Sheet 121, Section 8, Page M529337.

Use and intended purpose of Parclick

Parclick, through its website, provides users with data, information and services relating to the management of parking resources. To benefit from these services the user provides information, particularly upon booking or purchasing a service, as well as upon registering to access their private page.

The User agrees that all the information submitted is true, accurate and legal. Parclick reserves the right to remove any information or comment that violates the respect and dignity of the person, public safety, or that, in its view, does not seem appropriate to its publication. In any case, Parclick is not responsible for such information, opinions or comments.

Copyright

The Users grant Parclick the non-exclusive right to use all the information provided through its website. Moreover, the intellectual property rights of the website and its elements are held exclusively by Parclick S.L., and in particular the rights of reproduction, distribution, public communication and transformation.

Links to third parties

The website may contain links to external websites. Parclick is not responsible for the use or contents of those websites.

Parclick grants third parties the rights for partial reproduction of the contents of this website, provided that the following conditions are met:

  • That it is compatible with the website's purposes

  • That it is not done for commercial purposes

  • That no graphic content is used separately from the text which accompanies it

Purchase process

The website guides the user through the various stages of the process and on how to make the payment. By clicking on the "CHECKOUT" button, the system will redirect you to a secure payment page and will give you confirmation. After making the payment you will receive a proof of purchase receipt by email.

Acceptance of car park terms

When making the purchase, the user explicitly accepts the current terms of use and access for the car park or parking lots to be used, and understands that these rules are dictated exclusively by the car park or parking lots. Under no circumstances, including without limitation negligence, will Parclick be liable for damages of any kind to vehicles, persons or property, including without limitation any direct, indirect or expressly warned damage, arising out of or in connection with the access to, or use of, the car parking or parking lots.

Prices and discounts

Prices include V.A.T as indicated on the receipt. Prices for each product are established by each car park operator and may vary without notice, however once the customer has come to step 3 (before payment) the amount due for the product purchased is fixed and invariable. Any discounts will be applied until the discount code digits provided run out. When this occurs, the promotional codes will no longer be accepted.

Web discount codes

The discounts that PARCLICK S.L. offers to its users vary according to the type and cost of the product.

The terms and conditions for cancellation and modification of products with discount codes are exactly the same as the rest of the non-discounted products.

However, with certain promotions there are specific limitations for cancellations and modifications. So, the user must remember to check the terms and conditions of the promotion, as well as Parclick´s legal conditions, before purchasing the product. They must also be aware that a purchase implies knowledge and acceptance of the terms and conditions by the user or the beneficiary of the reservation.

If the user wants to modify (extend or reduce their stay) or cancel their reservation having previously used the discount code, they cannot use it again with the new purchase, a resulting booking after its modification or the refunded reservation after it has been cancelled.

The discount code is only applicable to new purchases and in no case to reservations resulting from further modifications made by the user (extending or reducing).

The user or the beneficiary of the discount code will only be able to apply it when the total cost of the sale (VAT included) before booking fees is more than the amount of the discount received from Parclick.com.

Likewise, the discount codes are not cumulative. If the user or beneficiary fails to enter the code when completing the validation process for the purchase, they would lose the benefit of the discount, which they could not get back or use for other products, future or past bookings or other promotions that Parclick S.L. could implement.

Responsibility


Parclick has agreements with car park operators who are responsible for the corresponding parking service product offered for purchase through Parclick. However, Parclick is responsible for the security of online payments as well as giving reserved access to the information of the bookings made to the car park operator through the website.

Cancellation and Modification Policy
  • The users who used the payment platform PayPal will have to consult the section entitled “Reservations made with payment platform PAYPAL”.

  • Parclick offers the user two options (outlined below) for cancelling and modifying a reservation and proceeding with the refund of the purchase.

  • The cancellation and refund of the purchase are associated with each car park and product reserved, just like is stated in the terms and conditions associated with the car park and product when making the reservation.

  • The cancellation and modification policy applicable to each reserved product is specified in the legal terms, in the confirmation e-mail that the user received during the booking process and in the reservation document that the user will have to, validate their arrival at the car park.

Products with a cancellation and modification policy, which must be done before 23:59h (time at the car park), the day before the confirmed arrival date on your reservation document:

Users will be able to cancel or modify their stay before 23:59, the day before their arrival. If the user or the beneficiary of the reservation doesn’t go to the car park, wants to cancel or modify the reservation after 23:59, the day before their arrival, or after the confirmed time of arrival on the reservation, they will not be able to, in any of these cases, modify, cancel or claim a partial or total refund on the purchase.

Products with a cancellation and modification policy, flexible until one hour before the confirmed arrival time on your reservation document:

The users will be able to cancel or modify their reservation up until 1 hour before the confirmed arrival time, indicated on the document. If the user or the beneficiary of the reservation doesn’t go to the car park, wants to cancel or modify their reservation after the permitted time - according to the flexible cancellation policy (applicable to the product reserved) - or after the confirmed time of arrival on the document, they will not be able to modify, cancel or get a partial or total refund on the purchase.

Exceptions to the car parks where the previously mentioned cancellation and/or modification policies are applicable:

  • Guadeloupe and Martinique Airports (France): for reservations made in the car parks at Guadeloupe and Martinique airports, the cancellation and modification is possible until 18:00h (local time in Guadeloupe and Martinique), the day before the date confirmed on the reservation document.

  • Nice Airport (France): for reservations made in the official Nice Côte d’Azur car parks, they will refund the cost of the booking as long as the cancellation is requested a minimum of 48 hours before the time of arrival confirmed on the reservation document.

  • Garage d’Abbeville (Paris, France): Garage d’Abbeville does not accept cancellations or give refunds under any circumstances.

How to proceed with a cancellation and/or modification of a reservation:

  • Cancellations:

    • The cancellation is free if the user manages it from their User Account.

    • Or, for only €1 + VAT, send us the location of the booking by e-mail to info@parclick.com and our Customer Service Department will manage the booking for you.

      • The cancellation doesn’t include a refund of the booking fee from the purchase of the product.

      • When the cancellation is managed through Customer Service, as well as the booking fee not being included in the refund, there is a cancellation fee of €1 + VAT, as mentioned above.

  • Modifications:

    • The modification is free if the user manages it from their User Account.

    • Or, for only €1 + VAT, send us the location of the booking by e-mail to info@parclick.com and our Customer Service Department will manage the booking for you.

      • Although it is free, this does not extend to the additional cost incurred for lengthening the reservation. These costs will be charged automatically to the same card that the user entered when they registered with Parclick.

Reservations confirmed with payment platform PAYPAL:

When a user wants to purchase their reservation using PayPal, Parclick will break down the payment in the following way:

[Price of product + Booking fee + PayPal fee + VAT according to the country of your destination]

Parclick will cover a portion of the PayPal fee in relation to the total amount of the purchase (VAT included) made by the user on the Parclick platform.

  • For purchases up to €36.99 (VAT included), a PayPal fee of €1 is added.

  • For purchases of €37 and up (VAT included), a PayPal fee equivalent to 2.5% of the cost is added.

Cancellations and modifications of reservations made via the payment platform PAYPAL:

  • Cancellations:

    • The cancellation is free if the user manages it from their User Account.

    • Or, for only €1 + VAT, send us the location of the booking by e-mail to info@parclick.com and our Customer Service Department will manage the booking for you.

      • The cancellation doesn’t include a refund of the booking fee from the purchase of the product.

      • The cancellation doesn’t include a refund of the PayPal fee from the purchase of the product.

      • When the cancellation is managed through Customer Service, as well as the booking and PayPal fees not being included in the refund, there is a cancellation fee of €1 + VAT, as mentioned above.

    If the user wants the Customer Service Department to manage the cancellation and their stay, it is vital that they give us the following information:

    • Name and surname of the PayPal account holder

    • PayPal user e-mail

    • PayPal transaction number or transaction ID (the 17-digit alphanumeric code)

  • Modifications:

  • Users who wish to modify their reservation paid using PayPal will have to cancel the purchase and make a new one with the dates and hours of the new stay. The conditions for refunds are broken down above in the “Cancellations” section.

Cancellations or modifications to bookings made at the Guadeloupe and Martinique airport car parks must be made before 18:00, at the latest, the day before your arrival.

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How does it work?

Search it
Search

Where do you want to go? Don't worry, we will help you park. We operate in over 170 cities, just tell us where you want to go and we will find the best price for you.

Book it
Book

Choose the offer which best suits your needs or take a look at our parking passes. Booking a parking space has never been so easy.

Park it
Park

Your place is guaranteed. Drive to the car park and use your booking number. That's it! You won't have to worry about parking again.