When you arrive at the car park, to enter, take your ticket
Park your car and go to the customer service office to validate your booking.
Location of the customer service booth: control booth located inside the car park.
If there is no personnel in the control booth, or the control booth is already closed when you get there, do not worry: You can come back another time during your stay within the opening hours of the control booth to validate your reservation. In case you need to leave and you cannot validate your reservation yet, use the intercom located on any ATM within the car park to contact our Remote Service Centre: Once you provide the locator code of your reservation we will help you out.